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Special consideration
Life happens, and sometimes it happens right when a deadline is due. If illness, injury, bereavement or a sudden crisis affects you, this policy explains how we can help and how to ask. Please don't struggle on in silence. Jackie and Jess
In short
- For things that happen at or near the time of an assessment.
- We can extend deadlines, move a discussion, pause your course or reset a knowledge check attempt.
- Email [email protected], ideally within 7 days. We reply within 5 working days.
What we can do
- Extend a deadline.
- Move a professional discussion.
- Pause your course.
- Reset a final knowledge check attempt if something outside your control (for example a power cut or a medical emergency) stopped you finishing.
We can't change the marking table or pass work that doesn't meet it. Special consideration is different from a reasonable adjustment, which is planned in advance (see Reasonable adjustments).
How to ask
Email [email protected] as soon as you can, ideally within 7 days of the event. Tell us what happened and how it affected you. We may ask for simple evidence, but never more than we need. We reply within 5 working days and record the decision. You can appeal it (see Appeals).
[email protected], subject "Special consideration"
Teach Dance Ltd, 10 Churchill Way, Nelson, England, BB9 6RT
Related policies
Change history
1.0, 15 October 2026: first published.
